Being recognised as a 3-star World-Class Company to Work For by Best Companies is testament to our continued commitment to creating an exceptional workplace culture, an environment where every individual feels valued, heard and empowered.
This marks our seventh consecutive year of participation in the Best Companies survey, and we’re thrilled to have maintained our top-tier accreditation. We’ve gathered insights from every corner of our business, reinforcing our mission to make CBS the best place our people ever choose to work.
Wellbeing & Engagement
Wellbeing is at the heart of everything we do. Over the past year, we’ve continued to nurture a culture where people feel safe, connected, and empowered – supported by a wide range of initiatives from wellness and welfare support, to social events and competitions.
This culture of care is a key reason we’ve earned our 3-star accreditation. It reflects the trust, respect, and shared commitment that make CBS a truly world-class place to work.
94% of our people voted positively around loving working for CBS.
People Development
Learning and development is a cornerstone of our world-class culture. Since our last survey, our L&D and HR teams have delivered a dynamic programme supporting growth at every level – from onboarding to leadership development.
With new skills matrices and CoPilot agents enhancing clarity and precision, we’re investing more than ever in expanding capabilities and ensuring everyone has access to meaningful development opportunities.
93% of our people stated that they felt their manager cares about how satisfied they feel in your work.
People Development
Improvement is part of our DNA at CBS. Every team plays a role in refining how we work – whether through smarter processes, better customer experience, or new ways of working.
Our #smallchangeBIGDIFFERENCE mindset keeps us focused on progress over perfection, empowering everyone to drive meaningful change. This culture of ownership and agility makes CBS a world-class workplace.
91% of our people felt that CBS was good for their personal growth.
Elise Broderick, Director of People & Culture, shared:
“To receive world-class status from Best Companies is an amazing achievement for our business – and one that recognises the fantastic team and culture we have at CBS. We believe that work should be meaningful, and the workplace culture should be that of high performing teams, where everyone is supported to reach their full potential. Our goal was to secure the 3-star accreditation again this year, and to use the survey findings to continue to develop and evolve our business to strive towards making CBS the best place our people ever choose to work.”
Why it Matters
Best Companies accreditation is based purely on confidential employee feedback; our fantastic engagement levels indicate high levels of trust and confidence from our people. It’s not just a badge – it’s a reflection of how our people feel about working here.
We’re proud of this achievement and even prouder of the people who made it possible.
Accreditation is awarded following an employee engagement survey and a comprehensive portfolio of evidence, which are assessed by Best Companies – recognising the best businesses in the UK.
View CBS’ Glassdoor profile to learn more or have a look at the latest vacancies.