Learning & Development
Choose a career with us and discover your true potential.
Personal Growth
We're truly committed to helping our people achieve their career dreams. We've demonstrated this with more than 125 internal promotions in the last decade - which considering we're a business of under 200 under employees, is an achievement we're incredibly proud of.
We offer support for learning and development across the spectrum, this could include:
We offer support for learning and development across the spectrum, this could include:
Technical Competency Development
Behavioural
Development
Succession
Planning
Our People Are Our Biggest Asset
Check out our testimonials to learn more about our amazing people and their inspiring careers here at CBS.
Lottie Powell
Senior Project Lead
Senior Project Lead
Has your role changed since you joined CBS?
I started as a Graduate Business Analyst, moving to Business Analyst March 2023. I then took on the role of Agile Project Manager in July 2024 moving to Senior Project Lead in May 2025.
What parts of your current role bring you the greatest amount of job satisfaction?
Delivering value adding projects and working with a variety of stakeholders.
How would you describe your team culture in three words?
Family, supportive and welcoming.
What would be the best advice you could give to a new recruit at CBS?
Have a willingness to learn as many opportunities will come your way if you do so.
What do you value most about working at CBS?
I feel so valued and seen as an individual, not just a number. I also love the fact we are like a family and support each other when times are challenging but also recognising the achievements.
Hannah Sheldon
D365 Associate
D365 Associate
Has your role changed since you joined CBS?
I started as an Apprentice Business Analyst in 2018, progressed to Junior Business Analyst in 2020, to Business Analyst in 2021. Then at the beginning of 2023 I transitioned to the D365 team as a Power Platform Associate.
What parts of your current role bring you the greatest amount of job satisfaction?
I enjoy the constant learning aspect, and the fact I am giving the time to dedicate towards this.
What would be the best advice you could give to a new recruit at CBS?
I'd say getting to know some of the ins and outs of the other departments outside your own, I think it really opens your eyes to how much work everyone puts in and what makes CBS tick!
What do you value most about working at CBS?
The two main things I value working at CBS include:
1. The progression and learning opportunities available.
2. Support and guidance from team leaders and managers.
1. The progression and learning opportunities available.
2. Support and guidance from team leaders and managers.
Jen Archer
Customer Support Specialist
Customer Support Specialist
How has your role changed since joining CBS?
I joined CBS in 2022 as a Customer Experience Executive, where I handled incoming calls, emails, and Online Chat. After two years in that role, I progressed to a Support Specialist within the Customer Experience Team. Now, I focus on resolving more complex queries and driving process improvements to enhance the overall customer journey.
What aspects of our current role bring you the greatest amount of job satisfaction?
In my current role, every day truly feels like a learning opportunity. There’s always something new to discover, which is one of the things I enjoy most. No two days are ever the same, and that variety keeps the work both exciting and rewarding.
How would you describe your team culture in three words?
Rewarding, supportive and motivating.
What would be the best advice you could give to a new recruit at CBS?
Don’t be afraid to ask questions, everyone at CBS is approachable and willing to help you grow and succeed. If you have an idea that could improve the way we work, speak up! Your input is valued, and innovation is always welcome.
What do you value most about working at CBS?
The employee car scheme we're offered internally is a standout perk that makes a real difference as I'm able to get a brand-new vehicle without having to worry (for a good price). Ultimately for me though, it’s the way CBS supports a work-life balance and understands the importance of flexibility. It’s a place where you feel looked after both professionally and personally, and I think that's what sets CBS apart.
Our L&D Achievements
Our mission is to build and develop a diverse and inclusive workforce. We’re an equal opportunity employer who recruits the right person for the job, regardless of age, race, disability status, sexual orientation, religion or any other part of your identity.
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Ambitious people have internally progressed or found another exciting opportunity at CBS in the last 12 months.
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External qualifications were gained by our dedicated team, fully supported by CBS in 2023.
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Everyone at CBS was received valuable external training initiatives in 2023.
What We Offer
LinkedIn Learning
LinkedIn Learning
All of our people have access to a LinkedIn Learning account when they want to learn.
Pluralsight
Pluralsight
Our technology teams get their own Pluralsight license to support their work day.
Coaching
Coaching
Coaching is what we do here, whether that’s with your manager or our dedicated L&D team.
Want To Join Our Team
If you have an appetite for development, a curiosity to learn, a passion for doing great work and a craving for continuous improvement, then you'd fit in well here.
"Since joining in April of 2023, I’ve been lucky to have the support of an incredible team of leaders, who have allowed me to do everything I feel necessary to provide the right foundations to support our people, and in turn our business.
There aren’t many small businesses in my experience with the ambition, forward-thinking and supportive culture which is cultivated here at CBS. It’s great to love what you do and who you do it with, all this is possible here and I fell very proud to work at CBS."
Alex HinsleyLearning and Development Manager 
"Since joining in April of 2023, I’ve been lucky to have the support of an incredible team of leaders, who have allowed me to do everything I feel necessary to provide the right foundations to support our people, and in turn our business.
There aren’t many small businesses in my experience with the ambition, forward-thinking and supportive culture which is cultivated here at CBS. It’s great to love what you do and who you do it with, all this is possible here and I fell very proud to work at CBS."
Alex HinsleyLearning and Development Manager
If you can’t see a role that fits right now, but like the look of us, send us your CV to keep on file.